PAYING WITH MY ACCOUNT
Important: To pay for school meals or other items, parents will need to click ‘Pay for items’ after topping-up My Account (please see image and guidance below)
Please be assured all meal credit added to the system, prior to the launch of My Account, can still be found in the child’s ‘Dinner money balance’.
The following guidance explains this simple process – please use this to support parents.
Download the guidance: Parentpay Guidance
To view more information about cashless catering and
ParentPay please visit the ParentPay website here.
Revaluer Advice (powerpoint)
Trinity Parent Flyer (docx)
You may have seen the notification that ParentPay were to generate an automatic refund of all School Meal balances – this was to be done once they had received the funds from Schools/Catering Companies. However, they have now withdrawn this offer.
The school position is that all balances will remain on the student’s cards for them to use on their return to school.
Please read the full letter below which includes a link to the Refund Form: